Sky Lagoon admission ticket and transfer

We enjoyed the trip the transfer came on time and we arrived at the lagoon. My only comment was that we paid for transfer there and back to bus stop 9, we were picked okay but on our return the driver said we had to get off at bus stop 12 and walk to our bus stop 9 where our hotel was, a bit annoying considering we paid transfer both ways from our hotel.

You could stay as long as you wanted - buses were every hour. Pick up and drop was so simple. The experience at the Sky Lagoon was amazing.

Great experience, the views were amazing & the 7 step ritual was brilliant. Only downside was the lack of information about the transfer, we booked it from Bus Stop 4, however we were then told by another bus driver no one would be coming & we needed to get to the BSI bus terminal, so in future if booking, go straight to the BSI bus terminal.

Such a great experience and you have plenty of time to relax and enjoy it as return buses run every 30 mins back to the city. It’s a perfect place to spot whales as the infinity pool and sauna rooms overlook the sea. Don’t miss the 7 step spa treatment. It’s perfect. Staff were great,

I booked a transfer from bus stop 9. Was collected from bus stop 9 but told on the way back I had to walk from bus stop 12. Not 100% what I paid for or expected.

Had a query regarding transfer as I received a different pick up location to what I booked. TUI dealt with it promptly and it was sorted and went smoothly.