“Boat was lovely, I think it was rather crowded to be honest not much room to move or sit down if needed. Just disappointed with the value for money.”

“Disappointing that it states ‘3 hour pass' when we didn't get to spend 3 hours at the lagoon! We got picked up at 5pm, got to Sky Lagoon around 5:45, then picked up again at 8. By the time you get changed and into the lagoon, and considering the time to get out/changed again, you only get about 1.5 hours! Sky lagoon is amazing and would recommend but wouldn't book with Tui due to the poor time management!”

“I would like to suggest that you increase the time that is allowed for HOLIDAY makers to have the experience. We were collected late and therefore arrived late at the lagoon. I understand that our time there was extended but, the rush from getting out of the lagoon to get on to the coach was utterly unacceptable and completely ruined what was meant to be a relaxing experience. Sadly, as brilliant as the coach driver was, it felt like rushed school trip. I not recommend anyone to book with TUi”

“The 7 steps were great. We enjoyed the experience there but was pushed for time. When booking, it said between 2-4 hrs. But it was not. When the driver dropped us off, he said we had to leave at 8pm. That only gave us 2.5hrs there. After queing up to sign in which was 20min then 10min in the changing room we got into the lagoon at 6pm. So we only had 1.5hrs in there before getting out and showed for 8pm pick up. Worth the money, NO.”