“Transfer 15 minutes late driver didn't know area or where he was going and wasn't there to collect us had to wait 35 minutes in the heat for someone to arrive”

“Amazing day! We booked the gold option. The Snorkelling with Rays was fantastic. Cinema was amazing and we thoroughly enjoyed the backstage tour, was amazing to see what goes on behind the scenes. Only negative was once we had all our bookings for the day it didn’t give us a lot of time to explore. Our bus was late in the morning for collection and then again was 30 mins late at end of day but our guide was very apologetic and handled it well. Overall definitely recommend trip we had a fab day”

“A really brilliant day out that exceeded my expectations! The TUI guide was brilliant and informative about what we could expect at the aquarium, and bumping up to the Silver ticket option was definitely worth it for the quality of food provided by the aquarium, time in the 3D cinema, and receiving a gift and discount voucher in the shop. The aquarium itself is brilliantly laid out and informative, as well as being as ethical as possible with the animals, many of which are being rehabilitated.”