“Got on 3 rides all day, long queues rides out of order. Queued for 1 hour for 1 ride, just about to get on then it closed due to technical problems.”

“Overall theming of the park was good however there were a lot of rides down for maintenance as well as around 50% of food and beverage options being closed and a majority of the staff were rude and really unhelpful. We had issues with the lockers there and no one was wiling to help until we made our issue clear to them.”

“We didn't realise that you could only go to 1 Park on a day and that you couldn't swap to another one ,we would rather it to be able to swap between the parks and use one park multiple times on those 3 days but overall the parks were amazing”

“In peak season the one day tickets should include the express entry to skip long queues. This was ticket only so no Tui staff to ask questions to and no visable staff at the venue - it wasn't clear if we had to wait in line or just walk through with our prepaid tickets- when I used the app, I had no answer for ages and the eventual response did not address my query. But the park itself is great and would have liked to have done more - could not spend more days there as wanted to see Other sight”